Right of Withdrawal
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.
To exercise your right of withdrawal, you must inform us (Feucht GmbH, Gewerbestr. 3, 72813 St. Johann, Germany, Tel.: +49 (0) 7122-82590-0, Fax: +49 (0) 7122-82590-55, Email: info@feucht-antriebstechnik.de) by means of a clear statement (e.g., a letter sent by mail, fax, or email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though this is not mandatory.
To meet the deadline for cancellation, it is sufficient for you to send notification of your intention to cancel before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods. For goods that, due to their nature, cannot normally be returned to us by mail (freight-only items), the direct costs of return are estimated at a maximum of approximately 75 euros per item.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to ascertain their nature, characteristics, and functioning.
Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs.
General Information
1) Please avoid damaging or soiling the merchandise. Please return the merchandise to us in its original packaging, including all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against shipping damage by using suitable packaging.
2) Please do not return the goods to us with shipping charges unpaid.
3) Please note that the aforementioned points 1–2 are not prerequisites for the effective exercise of the right of withdrawal.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and return it.
To
Feucht GmbH
Gewerbestr. 3
72813 St. Johann
Germany
Fax: +49 (0) 7122-82590-55
Email: info@feucht-antriebstechnik.de
I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
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Ordered on (*) ____________ / Received on (*) __________________
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Name of the consumer(s)
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Consumer(s)' address
________________________________________________________
Signature of the consumer(s) (only for paper notifications)
_________________________
Date
(*) Delete as appropriate
